Introduction
This Cookie Policy explains what cookies are, how they are used on FormaFlow properties, and the options available to control them.
It should be read with the Privacy Policy and Terms to understand how information is collected, used, and safeguarded across the Service.
1. What is a cookie?
A cookie is a small text file placed on a device by a website to remember information such as session identifiers, preferences, and state across visits.
What cookies typically contain+
- Site identifier and a unique ID to recognize the browser or session.
- Purpose metadata like authentication state or preference tokens.
- Expiry information that determines how long the cookie persists.
2. Types of cookies we use
- Essential: Required for core functionality such as authentication, security, and load balancing; these cannot be switched off without breaking the Service.
- Functionality: Remember preferences (for example, theme, locale) to provide a consistent experience across sessions.
- Analytics: Help measure performance and usage to improve reliability and usability. Set only with consent where required.
- Advertising/Marketing (if used): Personalize and measure ads across websites. Set only with consent where required.
3. Cookie list
The table shows representative cookies used by the Service. Names and durations may vary by product area and environment; review and update regularly.
| Name | Provider | Purpose | Category | Duration | Consent |
|---|---|---|---|---|---|
| ff_session | FormaFlow | Maintains logged‑in session and security state | Essential | 1 day | Not required |
| theme | FormaFlow | Stores UI theme preference (light/dark) | Functionality | 6 months | Not required |
| _ga | Google Analytics | Usage analytics to improve performance | Analytics | 13 months | Required where applicable |
| _gid | Google Analytics | Distinguishes users for session metrics | Analytics | 24 hours | Required where applicable |
| _gcl_au | Google Ads | Conversion tracking and attribution | Marketing | 3 months | Required where applicable |
Note: Some features use similar storage technologies (for example, localStorage) treated the same way as cookies in this policy.
4. Third‑party cookies
Third parties may set cookies to provide analytics, content, or integrations on our behalf; they may only process data to perform agreed tasks and must not use it for other purposes.
This policy does not govern third‑party cookie practices; review the respective providers’ policies for details and opt‑out options.
5. How you can control or opt out of cookies
Non‑essential cookies can be declined; essential cookies are required for core functionality. Preferences can be updated in the banner or settings where available.
Manage preferences+
Use the consent banner or settings to accept, reject, or granularly choose categories (Essential, Functionality, Analytics, Marketing).
- Adjust preferences via the banner’s “Customize” option (if shown).
- Reopen the banner from the site footer link when available.
- Control cookie behavior in your browser settings at any time.
6. Retention & expiry
Cookies persist for their specified duration or until cleared. Session cookies expire when the browser is closed; persistent cookies remain until their set expiry.
7. Updates to this policy
This policy may be updated periodically to reflect changes in cookies and related technologies; significant changes will be communicated where appropriate.
8. Contact
Questions about this Cookie Policy can be sent via the contact page at /contact.